WEBSITE MAINTENANCE AND SUPPORT

Support is an essential and important part of web development services. Multiedges provides maintenance and support services freeing you from maintaining expensive in-house support staff. We realize this and place special emphasis on providing a wide range of cost effective support options. Our support teams work either in cooperation with your in-house team or independently on a constant or per call basis. We partner with our clients to help their online business running smoothly and error-free. Multiedges provides a comprehensive set of maintenance and support services depending on your business needs: On-going Support (bug fixing, problems analysis and resolution, on-call support) Adaptive Enhancements (modifications to support business or technical requirements' changes) Perfective Upgrades (new functionality/features) Technical Improvement (optimization restructuring/rewriting)

Basic Care  Monthly Backup and Availability Checks.  Monthly Web Site Usage Tracking and Analysis Report.  Communication and Support by E-Mail.  Modifications to support business or technical requirements and changes.  First Priority Response To All Inquires, 72 Hours Text-Updating Results.

Essential Care  Monthly Backup and Availability Checks.  Monthly Web Site Usage Tracking and Analysis Report.  Communication and Support by E-Mail.  Modifications to support business or technical requirements and changes.  First Priority Response To All Inquires, 48 Hours Text-Updating Results.  Communication With Third-Party Service Providers (Credit Card Processor, Hosting Company, Information Suppliers) On Your Behalf

Premium Care  Daily Backup and Availability Checks.  Weekly Web Site Usage Tracking and Analysis Report.  Communication and Support by E-Mail.  Retaining A Full Backup Copy Of The Web Site  Technical Improvement (optimization restructuring/rewriting).  Modifications to support business or technical requirements and changes.  First Priority Response To All Inquires, 48 Hours Text-Updating Results.  Communication With Third-Party Service Providers (Credit Card Processor, Hosting Company, Information Suppliers) On Your Behalf

ANNUAL PRE-PAYMENT OPTION IS AVAILABLE Pay annual fee in advance and get TWO additional months FREE! You save up to $360 additionally! PUT YOUR SITE INTO MAXIMUM PERFORMANCE WITH NO WORRIES OF MAINTENANCE AND UPDATES The World is always changing and so must your business and web site. Whether you require to refresh your site contents, or input new pages and images, introduce new products or list job opening, our maintenance services are available to help you keep your site fresh and inviting If you are looking for something what is not listed here, please contact us. We will find a solution for you.